Privacy Policy

Webnetics.pk ("we", "us") respects your privacy. This policy explains what information we collect on this website, why, and the choices you have. It is written in plain language on purpose.

What we collect

Contact & lead information. When you submit our contact form or share your details with our chat assistant, we store what you provide — typically your name, email address, phone/WhatsApp number, company, and your message — so our team can respond to your inquiry.

Chat conversations. Conversations with our AI assistant are stored so we can follow up on inquiries and improve answer quality. To generate replies, your messages are processed by Anthropic (our AI provider) under their commercial data-protection terms; they are not used to train public AI models.

Website analytics. We run privacy-friendly, first-party analytics: pages visited, approximate device type, browser, and referring site. IP addresses are stored only as anonymized hashes and cannot be reversed to identify you. We do not use Google Analytics, advertising trackers, or cross-site tracking.

Cookies we set

• wn_vid — a random identifier that lets us count returning visitors (expires after 1 year).
• wn_chat — keeps your chat conversation connected between pages (expires after 7 days).
• session — used only for the site's security features (e.g. form protection).

None of these cookies track you across other websites.

Third-party services

• Anthropic — processes chat messages to generate AI replies.
• Google Fonts — this site loads fonts from Google's servers, which means your browser makes a request to Google when a page loads.
• WhatsApp — if you choose to contact us via the WhatsApp button, WhatsApp's own privacy policy applies to that conversation.

How we use your information

To respond to your inquiries, provide quotes and services you request, improve our website and assistant, and — only if you become a client — to deliver and support your project. We do not sell or rent your information to anyone.

Retention & your rights

We keep inquiry and chat data for as long as it is useful for serving you, and delete it on request. You can ask us at any time to see, correct, or delete the information we hold about you — email webnetics003@gmail.com and we will act within 30 days.

Security

Access to stored data is restricted and protected by authentication, and our systems apply standard protections against common web attacks. No internet system is 100% secure, but we take reasonable measures appropriate to the data we hold.

Changes & contact

If we change this policy, we will update this page and its date. Questions? Email webnetics003@gmail.com or message us on WhatsApp.